This is a program designed by UNIQ to be implemented before and after the following trainings: "Service Development Program", "Sales Development Program" and "Collections Development Program". The aim is to identify the development needs of the Customer Representatives based on concrete data.
The purpose of the C.A.R (Control, Analysis, Result) program is to measure the business results of organizations and competencies of employees, using methods specific to UNIQ; also, to submit results to the management using various analyses and thus, improve performance levels and business results of the organization by offering trainings focused on areas to be improved. The C.A.R program is implemented twice, one time before and the other time after trainings. During the pre-training stage controls and analyses are carried out to identify training needs and the training programs are designed according to these needs. During the post-training phase, the success and impact of trainings are measured and the improvement on business results is presented in figures.