UNIQ Development Programs
UNIQ Development Programs are trainings where the transition of progress into behavior is closely followed up. Throughout the trainings the consultants measure, observe and provide constructive feedback to support the behavioral change in participants with assignments, exams and exercises. The consultant makes sure that the personal development process is reduced from the group to the individual and learned skills are converted into behavior.
UNIQ with Numbers
People provided with training
Graduates of Executive Development Program
Executives provided with training
Development Programs
Graduates of Collection Development Program
Consultancy Projects
PRONET
Pronet receives consultancy, assessment center and training services from UNIQ, for the restructuring of its customer service department. Due to the reflection of the know-how acquired into business results, Pronet now enjoys lower turnover, a decreased rate of customer complaints and cancellations and has improved customer satisfaction levels.
TURKASSET
UNIQ Training and Consultancy provided Executive Development Program to the Team Leaders of TURKASSET, a leading Asset Management Company. The graduates of the academy have experienced a major change in their business as well as private lives.
VODAFONE
"Sales for the Top" trainings developed in 2012 through the collaboration of Vodafone Red Academy and UNIQ, with the aim to improve the sale and service skills of agents, form the most essential part of the orientation for each newly employed customer representative.
Testmonials
How do our customers rate us?
UNIQ executed "The Call Center Customer Experience Survey"
Until this day, there were no findings in this sector about the relationship between call centers and their customers, nor was any data that would help measure the impact of this relationship on brand perception and loyalty. Results from the "The 1st Call Center Customer Experience Survey in Turkey" cover data that will provide significant insight into the Turkish Call Center industry.